Shipping policy
Shipping Policy
Last Updated: September 1, 2026
At Genuine Products, we are committed to making your shopping experience smooth, reliable, and hassle-free.
📦 Order Processing
Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Delivery
Estimated delivery time is 3–7 business days after dispatch. Delivery times may vary depending on your location, courier delays, weather, or holidays.
🔎 Order Tracking
Once your order has been shipped, you will receive a tracking link via email or SMS, where available.
⚠️ Delays or Damaged Orders
If your order is delayed, lost, or arrives damaged, please contact us at rounakkishor08@gmail.com with your order number. We will do our best to resolve the issue promptly.
🏠 Incorrect Address
Please make sure your shipping address is correct before placing your order. We may not be able to change the address once your order has been dispatched.
❤️ Our Promise
At Genuine Products, your satisfaction is our priority. We carefully process every order and work to ensure your products reach you safely and on time.
Need Help?
📧 rounakkishor08@gmail.com
🌐 www.genuineproducts.store
Thank you for shopping with Genuine Products!